1. HOW DO I CONTACT MEDFIVE?

Medfive can be contacted via phone at (800) 921-3537 where you can talk to customer service. Customer service will take your order as well as any changes to your order. Medfive can also be reached via email at medfive@socal.rr.com

Hours of operation are 7:00 am until 7:00 pm (PST) Mondays thru Friday as well as 8:00 am until 2:00 pm Saturday and Sunday. If there is no answer to your phone call, please leave a message and someone will get back to you.

2. HOW LONG DO I HAVE TO STAY ON MEDFIVE?

The body is constantly building plaque; therefore the answer to this question would be “forever”. However, the system is intended to be taken twice a day - once results have been achieved, some customers go on a maintenance program where they only take Medfive once a day – thus a one month supply now lasts for two months. Financial considerations often make customers reduce the frequency of shipments.

3. WHAT IS THE AUTOSHIP OPTION?

Medfive maintains a database of our customers which allow us to ship follow up product every 30 days. This process is known as “Autoship”. When you place your initial order with customer service, you should be informed that there is an autoship process. Medfive is not designed to be taken for only one month – it is an ongoing commitment.

4. WHAT HAPPENS IF I GET A SHIPMENT THAT I DO NOT WANT?

There are times when you will receive a shipment of Medfive which you do not need. If this happens and you desire to return the product, simply call customer service for a return authorization. Once the shipment is received by Medfive, the amount you were initially charged will be refunded.

5. IS IT LESS EXPENSIVE TO ORDER MORE THAN ONE MONTH AT A TIME?

There is a reduction in the amount of shipping and handling when you order more than one month at a time. Normally, S&H is $9.95 per system, but orders of three or more systems will be shipped free of charge – a savings of approximately $30 or more.

6. DOES MEDFIVE INTERFERE WITH OTHER MEDICINES THAT I AM TAKING?

Medfive does not interfere with any other medicines that you might be taking. We have found in several instances that Medfive will reduce blood pressure thus resulting in the individual eliminating the use of blood pressure medicine. We do not recommend that you discontinue any prescribed medicine without your doctor’s consent.

7. CAN I PURCHASE INDIVIDUAL BOTTLES OF MEDFIVE?

Absolutely, YES. Medfive’s Clean Life (the mouthwash additive) is often purchased separately at $19.95 with no S&H charges. The other three bottles are priced at $24.95 each and customer service can fulfill your requests.

8. DOES MEDFIVE HAVE A DISTRIBUTOR OFFER?

At this time, the answer is no. We do, however, offer an affiliate program. Under the affiliate program, you are provided an affiliate number and whenever sales are generated as a result of your referrals; your affiliate number is stored with the customer. You will receive 10% of all sales that are generated by the affiliate number assigned to you.

9. DOES MEDFIVE SHIP OUTSIDE OF THE UNITED STATES?

Currently, Medfive ships to customers to the following countries: Canada, New Zealand, Australia, France, Italy, Great Britain and Turkey. There are additional charges for S&H for international orders based upon the destination.

10. WHAT FORMS OF PAYMENT ARE OFFERED BY MEDFIVE?

VISA, MasterCard, American Express, Discover are accepted. We will soon be adding E-Check.

11. ARE THERE ANY SIDE EFFECTS FROM TAKING MEDFIVE?

Only 1% of our customers have experienced any side effects. These side effects consist of diarrhea or constipation which will last only a few days. The primary ingredient is a safe and effective ”food grade” product found in many foods.

12. HOW CAN I ASSIST MEDFIVE WITH ON-GOING STUDIES?

Medfive is always looking for testimonials from our customers that offer information on results from taking Medfive. Please forward any such information to medfive@socal.rr.com

13. HOW LONG HAS MEDFIVE BEEN ON THE MARKET?

Medfive has been on the market for more than four years, but key ingredients in Medfive have been on the market for over 60 years. It is the uniqueness of the Medfive delivery system
that makes our product work effectively.

14. IF I REFER SOMEONE TO MEDFIVE, DO I RECEIVE COMPENSATION?

When a new customer references an existing customer as the reason that they are ordering, the existing customer receives a discount on their next order.